Refund policy

eXAMS BOOKS 

TERMS AND CONDITIONS FOR RETURN POLICY.

http://www.examsbooks.in assures you the best of quality when it comes to our products. However, if you are not satisfied with your purchase for any reason; you may return the product unused, and in the same condition as you received it, in its original packaging within 3 days from the date on which these goods are delivered. We shall issue 75% refund of the cost of the product refund will be initiated within 10 to 15 working days

 

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1: What is the Return policy period?

Our endeavor is to provide the best customer service every time you shop with us, however, please do not lose your faith in us if you receive a product and do not like the fit, color or design. You can initiate a return request within 3 days of product delivery.

All returns are refunded in the form of store credits, which can be redeemed on any product on our website within a period of Two months. http://www.examsbooks.in do not provide a refund in the form of Bank refund or neft.

2: How do I return an item purchased on http://www.examsbooks.in

If you are not 100% satisfied with the product you have purchased from us, you can initiate the return request within 24 Hours from the delivery date and get credit amount in your http://www.examsbooks.in account Returned products should not be damaged/should be in the state in which you received and in the original packaging.packaging.When we receive our product and check it was same as we dispatched then after 15 days we will transfer or neft to the customer account.

 

Once your return request gets approved by us, you now have to ship the product at the vendor's address mentioned on the invoice. Then we collected that product to our courier boy by your side. If a product was changed around our product that scenario we haven't refund please note that point.

 

Return request will not be processed unless approved by http://www.examsbooks.in. In case customer ships/courier the product without getting return request being approved, return request will be liable for cancellation.

 

http://www.examsbooks.in will cover the cost of shipment only when the product received by the customer is Wrong/Damaged/Defective. Upto Rs 100 will be refunded in the form of http://www.examsbooks.in Credits in your account.

3: When are returns not possible?

1. Return request will be accepted only within 24 Hour from product delivery.

2. If receive wrong or damaged product then inform us in 24 hours by call/mail.

3. Returns will not be accepted if returned merchandise is used, worn, washed or damaged.

4. Returns will not be accepted if original packaging, invoice or tags are missing.

5. Following product categories fall under “No Return/Exchange category”, unless there is an inherent damage/ defective issue at the time of delivery due to a missing product.

6. Without create account, if order then returns request not raise by your side. When a request by your side return that time original image send us .so we look what is the actual problem damage or wrong and What?

7. When reverse pickup by our side. Please inform us by Whats app/Mail then send us your bank detail which you take that refund amount.

4: When we receive the return to a product then after 24 hours your payment refunded from us.

Kindly call/mail us and inform us about the cancellation of the return request.

Whats app contact us. +919267967586

Email id :-[email protected]